Delivering Bad News in Good Ways: Turn difficult conversations into purposeful dialogue, positive outcomes, & focused results in 3 easy steps (Volume 1)
By Alison H. Sigmon.
Description
Why is delivering bad news so hard to do? What are the tactics we use to avoid or postpone it? What can we do to get out of our own way so we can work the problem and get results faster?When bad things happen on projects, telling people is difficult. This tough job almost always falls on the project manager. In Delivering Bad News in Good Ways, Alison H. Sigmon, M.Ed., PMP gives project managers a practical, easily applied method for quickly assessing and effectively responding to the need to deliver difficult news appropriately.Packed with anecdotal stories, research-supported facts, and &...
ISBN(s)
0692701702, 9780692701706
